Advance payment

  • To place backorder it’s necessary to make advance payment 50% of the total order amount. You can make payment by any convenient way for you:
    – using LiqPay by Visa or Mastercard,
    – pay by cash at our stores,
    – pay using bank transfer (we will send you an invoice).
  • Or sales team will contact you to confirm details.

Transfer to production

  • After order confirmation and receiving advance payment, we will pass your order to production team.
  • If all goods in your order are on stock, we will confirm delivery date immediately.
  • If your order requires production, we will pass it to factory to start manufacturing process.
  • We will inform you as soon as your order is ready and confirm delivery date.

Lead time is usually 30-35 calendar days from the moment of prepayment and final confirmation.

Final payment and delivery

  • Delivery is performed after a final payment is made.
  • Final payment you can make in our stores, or by transferring money to our account.
  • If you pay by cash, you can pay to our delivery team at your place.

Delivery cost and conditions

  • Delivery cost within Kyiv city line is 400 uah.
    If total order amount is over 10 000 uah then we perform delivery free of charge.

  • Delivery outside Kyiv city within Kiyv’s region is calculated by formula:
    400 uah + 20 uah for each 1km from city line (one way)

  • Rise to your floor is performed free of charge, if all goods can be risen by elevator. If elevator does not work, or package does not fit elevator, rise must be paid additionally.
  • Hand rise to second floor is still free of charge. Hand rise to third floor costs:
    – Total weight up to 80 kg – 50 uah / floor
    – Total weight from 80 to 150 kg – 100 uah / floor
    – Total weight is over 150 kg – calculated individually.

Delivery outside Kyiv’s region

  • Delivery to other cities then Kyiv is performed by “Nova Poshta” logistic company according to its prices.
  • In case of big orders, we can help to arrange affiliated truck shipment.
  • You can also pick up goods from our warehouse by address: 30A Borispilska street, Kyiv.
  • International delivery is also possible. We calculate it additionally. Please contact us for more information.

Just make your choice and make order. We’ll take care of rest!

For more information please contact us by phone number
+380 98 777 6767
or email
info@woodwerk.com

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